Administrative Staffing Coordinator - Job - Jobs - Driver Jobs - Aviation Jobs - Employment - Employers - General Labor Jobs

Summary of Essential Job Functions:

    * Work Activities/Context:
          o Provides friendly service to and maintains positive relationships with all internal and external Customers.
          o Works in a cooperative spirit to ensure the success of our Company.
          o Makes necessary entries in the Agent schedule database relative to trades as required by the labor agreement.
          o Receives telephones calls from Agents reporting ill, absent or tardy and accurately makes entries in to the Agent schedule database.
          o Ensures Southwest Airlines' compliance with FMLA law.
          o Assist Agents with DAT and EAD request and maintains those records.
          o Performs ongoing comparison of Agent schedule database to actual Agent activity to ensure accuracy of attendance and payroll records.
          o Input LWOP/OT in to RMS.
          o Communicate LWOP/OT assignments to Agent group.
          o Enter idle exceptions.
          o Issue and track headsets.
          o Input Team Leader changes in RMS.
          o Gather and distribute morning reports.
          o Prepare all documents needed for next business day.
          o Assist with projects.
          o Conduct research needed to resolve Agent daily activity.
          o Update reader board through out the day.
          o Prepares and maintains flowcharts, overtime, and WOP books.
          o Operates PC equipment utilizing reservation management system, spread sheet, word and excel.
          o Operates copy machine, FAX equipment and other standard office equipment.
          o Will perform Administrative Leader duties when needed.
          o Must be able to meet any physical ability requirements listed on this description.
          o May perform other job duties as directed by Employee's Leaders.

Basic Qualifications:

    * High school diploma or equivalency required.
    * Must be at least 18 years of age.
    * Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
    * Clerical/secretarial experience.

Qualifications and Requirements:

    * Physical Abilities: Ability to type and/or use a computer keyboard with sufficient speed to meet the demands of the job.
    * Skills/Abilities/Knowledge/Work Style:
          o Must be able to comply with Company attendance standards as described in established guidelines.
          o Must be able to work well with others as part of a Team. Clerical experience sufficient to ensure proficiency in all areas of the position.
          o Must be able to master several PC software packages.
          o Ability to read documents, follows instructions, learn and understand office procedures.
          o Must have judgment sufficient to handle and resolve office administrative tasks.
          o Must possess excellent organizational, mathematical, and analytical skills.
          o Must work under time constraints to accomplish assignments and projects.
          o Must be able to effectively and professionally communicate verbally, in face to face meetings and over the telephone.
          o Must possess good written communication skills.
    * Other Qualifications:
          o Must be able to work flexible schedule to include nights, weekends, and holidays as needed.
          o Must maintain a well-groomed appearance.